The city listens — and acts
Report a pothole, a broken streetlight, or anything else that needs fixing. We route it to the right crew, track every step, and only close the ticket when you say it's done.
One platform, four pillars
Citizens
The eyes of the city — they spot and report issues with a photo and a tap.
Contractors & Crews
The hands of the city — they accept jobs and upload before/after proof.
City Managers
The brain — they monitor the map, route work, and broadcast announcements.
System Admins
The architects — they manage tenants, roles, and security.
How it works
From a citizen's report to a confirmed fix — in three steps.
- 1
Report
Snap a photo, drop a pin on the map, and describe the issue. Faces and license plates are blurred automatically.
- 2
We route it
The report is auto-classified and sent to the responsible crew. You get a tracking code and live status.
- 3
You confirm
When the crew marks it resolved, you decide: confirm the fix, or reopen it if it's not done.
Built for municipalities
Stand up a city in days, not months. Choose how you deploy.
Cloud
Fully managed and hosted by Geoxity. Automatic updates, scaling, and backups — no infrastructure to run.
On-premise
Run it inside your own municipal data centre when policy requires it. Same product, your perimeter.
All citizen data stays in Canada.
Pricing
Transparent pricing scaled to population. Pilot the platform free for 90 days.
Pilot
Run My City across one of your wards or districts. We help you onboard, train staff, and tune the issue→crew routing. Includes everything in the Cloud tier.
- Up to 25,000 residents in scope
- Cloud-hosted, white-glove onboarding
- Direct line to Geoxity engineering
- Convert to a paid tier any time
Cloud
Hosted on Geoxity Cloud in Canada. Volume discounts kick in above 100k residents. Includes 99.9% uptime SLA, daily backups, and 24/5 support.
- Unlimited citizens, crews, and admins
- All channels: web, iOS, Android
- Per-tenant configuration & branding
- Audit log + SOC 2 alignment in 2026
On-premise
Self-hosted inside your municipal data centre when policy requires it. Same source, same updates, your perimeter. We provide the deployment runbook and quarterly version drops.
- Docker Compose or Kubernetes
- Air-gapped install supported
- Quarterly release cadence
- Dedicated upgrade engineer
Get My City
Report issues and track resolutions from your phone or browser.
iOS and Android apps arrive with the pilot launch. The web app works today.